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Organization Setup

Configure your GxPSign organization settings.

Initial Configuration

When your organization is created, you'll need to configure several settings.

Basic Settings

Setting Description
Organization Name Your company or organization name
Slug URL-friendly identifier (e.g., "acme-corp")
Domain Optional custom domain

Accessing Settings

  1. Sign in as an Organization Owner
  2. Click Settings in the navigation
  3. Select Organization Settings

Screenshot Coming Soon

Screenshot of organization settings will be added here.

Subdomain Configuration

GxPSign uses subdomain-based multi-tenancy for secure data isolation.

How It Works

Your organization's URL follows this pattern:

https://your-slug.gxpsign.app

For example:

  • Acme Corp: https://acme-corp.gxpsign.app
  • BioPharm Inc: https://biopharm.gxpsign.app

Data Isolation

Subdomains provide complete data isolation:

  • Each organization has its own database context
  • Row Level Security (RLS) enforces access at the database level
  • Users can only access their organization's data
  • Even administrators cannot cross organization boundaries

Security Feature

RLS policies are enforced at the PostgreSQL database level, providing security that cannot be bypassed by application code.

Editing Organization Details

Changing Organization Name

  1. Go to Settings > Organization
  2. Click Edit next to Organization Details
  3. Update the Name field
  4. Click Save

Updating Slug

Slug Changes

Changing your slug will change your organization's URL. All users will need to use the new URL, and old bookmarks will stop working.

  1. Go to Settings > Organization
  2. Click Edit
  3. Update the Slug field
  4. Review the new URL shown
  5. Click Save

Subscription & Billing

GxPSign uses a seat-based pricing model. There are no plan tiers.

SignatureManager Seats

Each paid SignatureManager seat ($950/seat/month) allows one user to:

  • Create and send signature requests
  • Produce clean, unbranded signed PDFs

Demo SignatureManager seats are free and allow the same workflow, but signed PDFs include a DEMO watermark.

Viewing Your Seats

  1. Go to Settings > Billing
  2. See current seats purchased and seats in use
  3. View which users hold paid and demo seats

Purchasing More Seats

  1. Go to Settings > Billing
  2. Click Purchase / Adjust Seats
  3. Enter the number of seats needed
  4. Save

No Auto-Assignment

Purchasing seats does not automatically assign them to users. After purchasing, go to Users and assign seats individually from each user's detail page.

Managing Billing

  1. Go to Settings > Billing
  2. Click Purchase / Adjust Seats to change seat count
  3. Update subscription status as needed

Security Settings

Session Timeout

Configure how long users can stay signed in:

  1. Go to Settings > Security
  2. Set Session Timeout (in minutes)
  3. Click Save

Password Policy

Set password requirements for your organization:

Setting Default
Minimum length 8 characters
Require uppercase Yes
Require number Yes
Require special character No

Danger Zone

Transfer Ownership

To transfer organization ownership:

  1. Go to Settings > Organization
  2. Scroll to Danger Zone
  3. Click Transfer Ownership
  4. Select the new owner (must be an existing user)
  5. Confirm the transfer

Cannot Undo

Once transferred, you will lose owner permissions unless the new owner grants them back.

Delete Organization

Permanent Deletion

Organization deletion is permanent and cannot be undone. All documents, users, and settings will be deleted.

To delete an organization:

  1. Contact support@gxpsign.app
  2. Verify ownership
  3. Confirm deletion request
  4. Data will be deleted within 30 days

Best Practices

  1. Complete setup early - Configure all settings before inviting users
  2. Descriptive slug - Use a clear, memorable slug
  3. Document settings - Keep a record of your configuration
  4. Review regularly - Periodically audit your organization settings